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Development Requests Added to Support Helpdesk
Posted by Tyron Smith on 23 August 2012 04:51 PM

We have now added our development requests to the My Online Business Support Desk, this will allow users to see what requests have been submitted before recommending new changes / features. We are also happy to take comments and/or modifications to the requests that have been submitted.

Updates to the request can be emailed or submitted as tickets via the support desk and we will update the main article as we receive these if they are applicable.

The development list is currently only visible to registered users of our My Online Business – Support Helpdesk.


Comments (2)
Rosalia
23 September 2012 12:12 PM
You should ad clissifaed ads' capabilities .. I know you sorta have then under the discussions area, but not the best way to go . The ads should fall under a classification, (like CARS, Home and Garden, Sporting Goods, etc) and have some basic info like: Article for sale title, article description, date ad posted, status or type: (for sale, for give away, wanted, etc), expiry date.. this would facilitate ads to not be there forever (perhaps defaulted at 14 or 21 days), ability to add an image / pic to the ad. asking price, an or best offer' check box, contact info of the ad placer.. You could perhaps have a featured ad' option that would have the ad always appear at the top of the category, (perhpas you could charge a fee for this service..) the ability for the poster to indicate that the item is SOLD' or no longer available, which would expire the ad the next day and display it as being sold
Deric
31 July 2015 11:46 PM
By Peter January 15, 2009 - 12:25 pmThe Help Desk is doing its part to make the University more efficient and recdue costs.The new form will also save money by for the University because the request creator won't print and fax the account request to the Help Desk (means most account requests were printed twice). Depending on a requested accounts the paperwork for an individual account request could add up to 10 to 12 printed pages. It also speed the data entry portion of the account request. It does also supports drive to make the University's practices more sustainable for the environment.
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